Goal: Improved program design and quality management capacity of Armenian Caritas 

Resulted from the tendency of continuously widening activities of the organization it becomes difficult to ensure proper follow-up and unified approach towards the diverse programmatic basis. Thus the main processes of institutional development often lack the due attention and response.

To improve the program design and quality management capacity of Armenian Caritas a Program Design Quality (PDQ) Unit and procedures need to be established. The PDQ Unit will be responsible for the establishment and follow up of the quality control mechanisms, for overseeing and providing staff development possibilities with its special attention to the Advocacy and Communication fields as well as the diversification of the funding sources and fundraising capacities of the organization.